The firm, China’s largest and the world’s second-largest online travel agency, bought the travel search engine in December 2016 in a deal worth £1.4 billion.
The Edinburgh call centre will provide customer service across a range of time zones and languages. The facility, which will be separate to Skyscanner, will be located in the centre of the city and is set to open in the first two months of 2018.
It is clear to us that there is considerable talent in Scotland and the city makes an ideal base for Ctrip to open a dedicated call centre.Coley Dale, director , Ctrip
Scottish Development International managing director Paul Lewis said: “We are delighted Ctrip has chosen Edinburgh for its first call centre outside China.
“The company joins many international investors which recognise the strength of our skills base, competitive business environment and effective support network. We look forward to working with Ctrip to help deliver this significant investment and new jobs for Scotland...”